Frequently Asked Questions

  • If you are a new client, please fill out a contact form in order to schedule a free phone consultation.

     If you are a current client, you can click on the client portal tab and login to request an appointment.

  • We offer free phone consultations in order to get more information from you and answer any questions you may have for us. During the phone consultation, we want to know what it is you're experiencing and your reasoning for seeking therapy. We also would love to know what you are looking for in a therapist and what your goals are for this process. The phone consultation also provides us an opportunity to explain our style of counseling and will allow us to determine whether we feel we are the best fit for your needs!

  • During the first session, we will review the practice policies and expectations for our time together. We will also work together to determine your treatment goals and develop a plan to meet those goals.

  • Yes. Our clinicians are only licensed in South Carolina. Therefore, we can only provide therapy services (in person and virtual appointments) to clients who are located in South Carolina.

  • Yes! Therapy services for children and adolescents are available with specific clinicians. Please see the clinician profiles on the “our team” tab to learn more about each clinician and the populations we are qualified to serve.

  • We are considered out-of-network providers. Therefore, your insurance reimbursement for therapy sessions will depend on your out-of-network benefits. We partner with Thrizer in order to make therapy services as affordable as possible. If you have further questions about Thrizer or your ability to use your out-of-network benefits, please feel free to schedule a free phone consultation and we would be happy to assist.

  • Thrizer is a company that helps make out of network therapy more accessible. Thrizer allows you to immediately check your out of network benefits and determine whether you have reached your deductible.

    With Thrizer, if you have met your out-of-network deductible, you would only be financially responsible for your copay. In addition, you don't have to worry about the hassle of dealing with your insurance company. Thrizer will send the claim to your insurance company on your behalf.

    Please fill out a contact form and we can assist you with checking your out-of-network benefits through Thrizer.

  • Sessions are offered Monday through Saturday between the hours of 9am and 6:00pm. The exact availability will depend on the specific clinician. Recurring appointments (offered same day and time each week) are available upon request.

  • We see new clients either weekly or biweekly. It is important that clients are able to commit to appointments at this frequency in order to strengthen the therapeutic relationship and allow clients to meet their goals. You can discuss with your therapist about the possibility of decreasing the frequency of sessions as needed.